Privacy Policy & Terms of Use

Last updated: January 2026

Contents

1. Privacy Policy

1.1 Information We Collect

When you use Nobella, we collect the following information:

  • Account Information: Account Information: Email address, password (encrypted), and optional profile data.
  • Project Content: Project Content: Text you upload for translation, including chapters, glossaries, and project settings.
  • Usage Data: Usage Data: Information about how you use the service, including translation history and credit transactions.
  • Technical Data: Technical Data: IP address, browser type, and device information for security and analytics purposes.

1.2 How We Use Your Information

Your information is used to:

  • Provide and improve the translation service
  • Process payments and manage your credit balance
  • Send important service notifications
  • Protect against fraud and abuse

1.3 Data Storage & Security

Your data is stored securely using industry-standard encryption. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Residency: Data Residency: Your personal data (account information, credit transactions, project metadata) is stored and processed exclusively within the European Union.

1.4 Third-Party Services & Data Transfers

We use third-party AI services to process translations. Your content may be transmitted to these services for processing. We select partners with strong privacy commitments, but we encourage you not to submit sensitive personal data through the translation system.

Important: Important: Translation text content may be processed by AI services located outside the European Union (e.g., Google Gemini). By using our translation features, you consent to this transfer. We recommend not including sensitive personal data in translation content.

1.5 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Essential Cookies

Necessary for the website to function (e.g., authentication, session security). These cannot be switched off.

Analytics (Google Analytics)

We use Google Analytics to understand how visitors engage with our website. This helps us improve the user experience. You can opt-out using the Google Analytics Opt-out Browser Add-on.

Third-Party Services

Stripe: Uses cookies for fraud detection and payment processing. Google reCAPTCHA: Uses cookies to distinguish between humans and bots.

By clicking "Accept" on our cookie banner, you consent to our use of cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. Terms of Use

2.1 Acceptance of Terms

By accessing or using Nobella, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the service.

2.2 Service Description

Nobella is an AI-powered book translation assistant. The service uses advanced artificial intelligence to help translate literary content while maintaining narrative context and consistency. The service is provided "as is" and "as available."

2.3 User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

2.4 Credits & Payments

Credits are non-refundable and non-transferable. Unused credits do not expire. Pricing is subject to change with notice. All payments are processed securely through Stripe.

2.5 Prohibited Uses

You may not use Nobella to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Translate content you do not have the right to translate
  • Attempt to reverse engineer or compromise the service
  • Generate harmful, abusive, or illegal content

3. Disclaimer of Liability

IMPORTANT: USE AT YOUR OWN RISK

Nobella is provided "AS IS" without warranties of any kind. The developers, operators, and affiliates of Nobella ("we," "us," or "our") expressly disclaim all warranties, whether express, implied, or statutory, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of accuracy, completeness, or reliability of translations
  • Warranties of uninterrupted or error-free service

IN NO EVENT SHALL WE BE LIABLE for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the service, including but not limited to:

  • Errors, inaccuracies, or omissions in translations
  • Loss of data, profits, or business opportunities
  • Any reliance on translated content
  • Third-party claims arising from your use of translations

4. User Content & Responsibility

4.1 Your Content

You retain all ownership rights to the content you upload to Nobella. By using the service, you grant us a limited license to process your content solely for the purpose of providing translation services.

4.2 User Responsibility

You are solely responsible for:

  • Ensuring you have the legal right to translate the content you upload
  • Reviewing and verifying all translations before publication or distribution
  • Any consequences arising from the use of translated content
  • Compliance with copyright laws and intellectual property rights
  • Obtaining necessary permissions from original content owners

4.3 Content Ownership

We do not claim ownership of translations generated through the service. However, we are not responsible for the accuracy, quality, or legal implications of using such translations.

5. AI-Generated Content

Nobella uses artificial intelligence technology to generate translations. You acknowledge and agree that:

  • AI-generated translations may contain errors, inaccuracies, or inconsistencies
  • Translations should be reviewed by a qualified human translator before professional use
  • AI technology has limitations in understanding context, nuance, and cultural subtleties
  • We do not guarantee that translations will be suitable for any specific purpose
  • The quality of translations may vary based on source content quality and complexity

We strongly recommend that all translations be reviewed and edited by qualified professionals before publication, especially for commercial or legal purposes.

6. Contact & GDPR Rights

6.1 Your Data Rights (GDPR)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Right of Access: Request a copy of your personal data we hold.
  • Right to Rectification: Right to Rectification: Request correction of inaccurate personal data.
  • Right to Erasure: Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: Right to Restrict Processing: Request limitation of processing of your data.
  • Right to Data Portability: Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Right to Object: Object to processing of your personal data in certain circumstances.

6.2 How to Exercise Your Rights

To exercise any of your data protection rights, please contact us using our contact form. We will respond to your request within 30 days.

Contact Us

By using Nobella, you acknowledge that you have read, understood, and agree to be bound by these Privacy Policy and Terms of Use.